Refund & Return Policy

Meter, Mailing, and Shipping Consumable Returns

(Examples: meter ink, postage tape, E-Z Seal Solution, etc.)
We will reimburse the price paid for products received back in resalable condition (unused/unopened) within 30 days of the purchase date unless the return is due to a defect in the product, in which event we will reimburse the price paid for products received back within six months of the purchase date. In the event of an equipment upgrade, we will reimburse the price paid for unused or unopened supplies received back in resalable condition within six months of the purchase date. All reimbursements will be applied as a credit. Shipping and handling charges associated with the product (original order and return package) are the responsibility of the customer and will not be reimbursed unless the return is due to a damaged or defective product or as a result of an incorrect shipment on our part.